Privacy Policy
Last updated: May 2025
The Ingenuity Engine™ ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Ingenuity OS.
1. Information We Collect
We collect information you provide directly to us, including:
- Account registration information (name, email address, business name)
- Billing and payment information (processed securely through third-party payment processors)
- Content you create, upload, or import into the platform
- Contact data you add to your CRM within the platform
- Communications with our support team
We also automatically collect certain information when you use the platform, including:
- Log data (IP address, browser type, pages visited, time and date)
- Device information
- Usage data and feature interactions
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve Ingenuity OS
- Process transactions and send related information including purchase confirmations and invoices
- Send you technical notices, updates, and support messages
- Respond to your comments and questions
- Send marketing communications where permitted by law and with your consent
- Monitor and analyze usage patterns to improve the platform
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Comply with legal obligations
3. Sharing of Information
We do not sell your personal information. We may share your information with:
- Service providers who assist us in operating the platform (payment processors, hosting providers, email delivery services, analytics providers)
- Business transfers in connection with a merger, acquisition, or sale of assets
- Legal requirements when required by law or to protect our rights and the safety of others
4. Your Contact Data
The contacts you store within your Ingenuity OS CRM are your data. We do not use your contact data for our own marketing purposes. You are responsible for ensuring your use of contact data within the platform complies with applicable laws including CAN-SPAM, TCPA, GDPR, and CCPA where applicable.
5. Data Retention
We retain your account information for as long as your account is active or as needed to provide services. Upon cancellation, we will retain your data for a period of 30 days before deletion to allow for account reactivation. You may request earlier deletion by contacting us.
6. Security
We implement industry-standard security measures to protect your information including encryption in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.
7. Cookies
We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Some features of the platform may not function properly without cookies.
8. California Privacy Rights (CCPA)
California residents have the right to request disclosure of personal information we have collected, request deletion of personal information, and opt out of the sale of personal information. We do not sell personal information. To exercise your rights, contact us at [email protected].
9. GDPR Rights
If you are located in the European Economic Area, you have the right to access, correct, update, or request deletion of your personal information. You may also object to processing of your personal information, ask us to restrict processing, or request portability of your personal information. Contact us at [email protected] to exercise these rights.
10. Third-Party Links
Ingenuity OS may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies.
11. Children's Privacy
Ingenuity OS is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a minor, we will take steps to delete it promptly.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
13. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
The Ingenuity Engine™
Email: [email protected]
Website: theingenuityengine.com
Location: Newport Beach, California